Before contacting us please take a look at our Frequently Asked Questions as your question may have already been answered there. Here's the link: www.webshosters.com/faq/
There are a number of ways you can contact us whether you are an existing customer or a prospective one.
You can contact us by phone on
the number provided in your set-up email.
If you need general or technical support, please complete a support ticket on our help desk. This will help us to track your problems and you to track our responces. Please click on the following link to go to our help desk: http://www.webshosters.com/help/ We will contact you as soon as possible.
You can contact us in real time if your problem is urgent via our Skype Support line. Click on the “Skype” logo on the left hand side of the screen. If it is the first time you have used Skype, you will need to download the Skype program. Once you have installed the software, come back to this page and click on the Skype Logo again. You can then ask your support question in real time.
If you would like to contact us by email, please click HERE.
WHAT OUR CLIENTS SAY ABOUT US
We are only a very small company, but Webshosters always treat us as if we are their only customer. Their service and support is, in our mind, second to none. Friends of ours are with another cheaper hosting company, but recently when a problem occurred, their site was offline for three days. I guess it’s true; you do get what you pay for. Thanks guys for an excellent service and true value for money.
Magiwebs have been a great help with both the build and the continued updating and servicing of the English4Business site. In a language business like ours, communication is key, and Webshosters have always ensured that the site is accessible round the clock. Magiwebs are always available to update the site promptly when required. The site build was carried out very efficiently and I think the hosting package is about the best value on the market
We recently moved our site to Webshosters. The transition was smooth, swift and efficient, the site is working very well. But the best thing for our business is that our partnership is now at the top of the Google list because of the brand new tags (key words). Thanks very much for a great job!
As an immigration advice consultancy much of our work comes via our VISAS UK website. And ever changing legislation means maintaining an excellent technical support system.
So it’s important to have a hosting service that can deal with any problems that we might have, quickly and efficiently.
Webs Hosters not only provides that for us but also offer useful tips for improving our access to a worldwide market.
We’ve found them to be excellent value for money and like us, passionate about service to the customer.
We recommend Webs Hosters. 24/7.
These guys really know their stuff. We had an issue recently with a PHP script and they had it sorted in minutes for us. It wasn’t really their job to do it and they wouldn’t charge us. Excellent service and nice people to do business with.
We’ve been with Webs Hosters almost from the beginning and don’t plan on leaving them any time soon. They have always been on hand when we’ve had any problems and have acted quickly and efficiently to resolve them. This is crucial for us as our business is all online and we can’t afford to be offline for too long. We can highly recommend Webs Hosters and thank them for all their support in the past.
